1/5/2024 0 Comments Transunion ze suspension![]() ![]() ![]() TransUnion asked consumers to provide credit card information that appeared to be part of an identity verification process. For example, under federal law, Americans are entitled to a free credit report from TransUnion through. Dark patterns can complicate or hide information, such as making it difficult for consumers to cancel a subscription service.Īs alleged in the complaint, TransUnion used an array of dark patterns to trick people into recurring payments and to make it difficult to cancel them. Digital Dark Patternsĭark patterns are hidden tricks or trapdoors companies build into their websites to get consumers to inadvertently click links, sign up for subscriptions, or purchase products or services. However, in June 2020, CFPB informed TransUnion that it was still violating the order and engaged in additional violations of law. In these instances, companies typically work constructively with the CFPB to make quick fixes and come into compliance. In May 2019, CFPB examiners informed TransUnion that it was violating multiple requirements of the order. In October 2018, the CFPB commenced an examination of TransUnion. The order was binding on the company, its board of directors, and its executive officers. TransUnion and its subsidiaries also agreed to a formal law enforcement order that, among other things, required the credit reporting giant to warn consumers that lenders are not likely to use the scores they are supplying, obtain the express informed consent of customers for recurring payments for subscription products or services, and provide an easy way for people to cancel subscriptions. As part of the settlement, TransUnion agreed to pay $13.9 million in restitution to victims and $3 million in civil penalties. On January 3, 2017, the CFPB settled charges with TransUnion and its subsidiaries for deceptively marketing credit scores and credit-related products, including credit monitoring services. However, based on the nearly 150,000 consumer complaints about TransUnion that the Bureau received in 2021 alone, TransUnion has struggled to maintain that trust. Through its subsidiary, TransUnion Interactive, the company also markets, sells, and provides credit-related products directly to the public, such as credit scores, credit reports, and credit monitoring.Ĭredit reporting agencies are entrusted with generating accurate credit reports to help banks and other lenders determine an applicant’s creditworthiness. ![]() ” TransUnion reported $3 billion in revenue for 2021. TransUnion collects information on 200 million individuals, and the company claims to profile “ nearly every credit-active consumer in the United States. TransUnion collects consumer credit information, including borrowers’ payment histories, debt loads, maximum credit limits, names and addresses of current creditors, and other elements of their credit relationships. It is led by President and CEO Christopher A. “I am concerned that TransUnion’s leadership is either unwilling or incapable of operating its businesses lawfully.”Ĭhicago-based TransUnion (NYSE: TRU) is the parent company of one of the nation’s three largest credit reporting agencies. “TransUnion is an out-of-control repeat offender that believes it is above the law,” said CFPB Director Rohit Chopra. The Bureau’s complaint also alleges that TransUnion violated additional consumer financial protection laws. After the order went into effect, TransUnion continued its unlawful behavior, disregarded the order’s requirements, and continued employing deceitful digital dark patterns to profit from customers. The order was issued to stop the company from engaging in deceptive marketing, regarding its credit scores and other credit-related products. Today, the Consumer Financial Protection Bureau (CFPB) is filing a lawsuit against TransUnion, two of its subsidiaries, and longtime executive John Danaher for violating a 2017 law enforcement order. ![]()
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